Platform / Operations Hub
Operations HubCompliance that watches itself. Work orders that close themselves out.
Streamline day-to-day operations with automated workflows built for commercial building management, from tenant request to posted invoice.
Operations Hub · Live work ordersOperations Hub · Preventive maintenanceTenant requests auto-route to the right trade, duplicates merge into one dispatch, and everyone can see the live status, so the front desk stops fielding calls.
Every certificate of insurance tracked with end-date notifications. A lapsed policy never walks through the lobby unnoticed.
Scheduled PM tasks, inspection rounds and recurring work orders keep you ahead of failures instead of reacting to them.
Work-order billing and maintenance fees post straight to your accounting system, with no re-keying.
What the Operations Hub runs
The Operations Hub is the working layer for everything that happens inside a building day to day: tenant requests, work orders, preventive maintenance, inspection rounds, vendor certificates and the documents that go with them. Requests arrive from the tenant app, email or the front desk, route to the right trade, and close with the requester told. Engineers work from a single queue.
It works alongside your accounting system. Yardi or MRI stays the system of record for leases and the ledger, and work-order billing and maintenance fees post across automatically. Records, certificates of insurance and inspection findings are stored against the building, the suite and the asset, so a new technician sees the same history as the one they replaced.
Who uses it day to day?
Property managers and building engineers live in it. Tenants see the status of their own requests in the tenant app, and owners get the reporting without asking for it. Read how a request should move in the work order that closes on time.
How long does it take to go live?
Most buildings are live in 30 to 60 days. Open work orders, vendors and certificates come across from your current system, and nothing there gets deleted. The full picture is on the switching page.
Does it handle preventive maintenance and compliance?
Yes. Recurring schedules, inspection routes and certificate tracking are built in, with expiry alerts before a lapsed policy becomes a problem. See preventive maintenance software and the COI tracking guide.