Platform / Security Hub
Security HubEvery entry, credentialed and logged.
24/7 monitoring and controls give you full visibility over who is in the building, when, and on whose authority.
Registered guests · Visitor managementMonitor cameras, grant entrance access and modify keycard permissions in real time through Genea, LenelS2 and HID.
Pre-registration, Apple Wallet passes, and a guest log with names, hosts and times that you can search later.
Identity verification and COI checks before access is granted, tied to the same records Operations maintains.
Capture incidents and outcomes digitally, so there is a proper audit trail if legal or insurance ever asks.
What the Security Hub covers
The Security Hub connects the systems that decide who gets into a building and keeps a record of every entry. Access control from Genea, LenelS2 and HID is managed through one interface, so a new hire, a contractor or a departing tenant is handled once and applied everywhere. Visitors are pre-registered by their host, receive a pass in Apple Wallet, and are logged automatically on arrival.
Vendor access ties into the same records the Operations Hub keeps. If a technician's certificate of insurance has expired, the system flags it before access is granted. Incidents are recorded with photos, times and outcomes, so the history is easy to find later.
Does it work with the access control we already have?
In most buildings, yes. BuildingHub reads and writes through the vendor's own platform, so the hardware, the badges and the door controllers stay exactly as they are. The current list is on the integrations page; if your system is not there, ask and we will tell you directly. More on the tradeoffs in building access control software.
What does a visitor see?
An invitation from their host, a pass on their phone, and a lobby that already knows they are coming. The host sees the arrival, and the record is there for as long as you keep it. The details are in tenant visitor management.
Where do incident reports go?
Into the building's record, tied to the location and the people involved. They can be exported whenever legal or insurance needs them.